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FREQUENTLY ASKED QUESTIONS

How many people can join a tour?

You can expect up to 12 travelers on a trip and a minimum of 5. We keep our group sizes low so you have the freedom to move around and get involved with your surroundings, as well as more personal attention from our tour leaders. This intimate size ensures that your group will not crowd your experience.

What clothing should I pack for one of your adventures?

This depends on which of our tours you are doing. We recommend smart-casual clothing for when we go out for meals and to bars, Salento region can get wet and cooler while North Colombia is hot and can get humid.

Can you help arrange my travel visas?

Requirements for travel visas vary widely depending on your nationality and your destination. Although we are unable to arrange visas on your behalf we have provided info on our important notes tab on our website that will help you determine if visas are required. If you do require a visa you can arrange them yourself or use the services of a travel agent or visa processing company.

What vaccinations are recommended for this adventure?

It's important that you receive the most accurate and up-to-date travel health information for the region you will be visiting. The only one qualified to provide you with this advice is your family physician or a specialist from a Travel Health clinic.

Do your tours include international airfare?

Unfortunately International airfare discounts are not included within our tours. Travelers arrive from all over the world to join us on our trips and it is not possible to include international airfare within our prices.

What are the age restrictions on your tours?

To travel independently you must be at least 18 years of age. Our tours are aimed at ages 18-40 years old and it will be a requirement you are between these ages. Unless you are a group who books a full tour for your party. For information regarding this email us at bookings@infinitytravels.org

I'm a single traveller, will I be charged a single supplement?

At infinity travels we use the best hostels all over Colombia as we like the traveler to really experience the backpacker way of life. This means you will be sharing single beds in dorm rooms however, we aim to book entire rooms for our tour groups and do our best to book same sex rooms. This will all depend on numbers on the tour and gender of customers on the tour.

In an additional cost, we offer private rooms in hostels, given the hostel's availability. Private rooms make for a more expensive tour as private rooms in hostels are not always cheap. For information regarding this email us at bookings@infinitytravels.org

Are airport transfers included?

Most of our adventures do not include airport transfers and so we recommend you arrange a taxi, bus or other form of transportation on arrival. Public transportation and taxi is the most economical and efficient way of getting you to your hostel. If you feel like you need help on this email us at info@infinitytravels.org

What type of ground transportation is used on your tours?

Trip specific information on transportation can be found on the trip summary page however in most cases we use private vehicles and public transportation.

What is the most appropriate type of luggage to bring?

We strongly recommend bringing a backpack or duffel bag, as suitcases and rolling bags can be cumbersome and difficult to store in buses, under seats etc.. Keep in mind that you will normally have to carry your own luggage on and off buses and trains and up and down hotel staircases. Suitcases with wheels may not work well on dirt or cobblestone roads.

Who are my travelling companions?

For privacy reasons we cannot provide you with advance details on your traveling companions. However, our tours appeal to a wide range of travellers, most of whom share an adventurous spirit and a desire to experience these destinations at a grass-roots level. Our tours are conducted in English and so they attract many travellers from North America, UK, Australia, New Zealand and Europe.

Can I book extra nights of hotel accommodation before or after my tour?

Yes we highly recommend arriving the night before the tour starts and staying an extra night after it finishes, Once booked 30 days prior to departure we will send you the names of your first and last hostel so you can book an extra night if wanted.

Is tipping included and if not, how much should I budget?

Tips are not included in the tour price and although tipping is entirely at your discretion, we highly recommend tipping as tips are highly appreciated by the tour leaders who work very hard to make sure the guest get the well deserved experiences. An easy way to gage how much to tip is by tipping your tour leader $5-$10 per day based on how much you enjoyed that day.

What if a passenger is ruining the tour for me?

Response- Speak to your tour leader and we will assess the situation and find a solution, if the problem can not be solved and the person is ruining the tour they will be asked to leave.

What if I decide this tour is not for me? What if I want to leave?

Any passenger who wishes to leave the tour is free to do so. Sign waiver/form that we will provide